Dear Valued Customers,
We’re committed to providing you with the best possible service. To streamline our ordering process and enhance efficiency, we will be making some significant changes.
Discontinuation of the Old Website’s Ordering System:
Starting December 1, 2023, we will disable the ordering system on our old website. This change is essential to eliminate bottlenecks in our order production process, as the old system requires extensive manual work. However, rest assured, your existing orders and history will still be accessible on the old platform.
Transition to Our New Website for Orders:
From December 1, 2023, onwards, we kindly ask you to place all your orders through our new website at https://dashboard.lumaprints.com.
We apologize for any inconvenience this transition may cause and appreciate your understanding and cooperation. Our team is dedicated to ensuring a seamless switch and is here to assist with any questions or concerns you may have.
Thank you for your continued support. We look forward to serving you better with our improved system.
Sincerely,
Lumaprints Team
